Handcrafted Jewelry

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MauReu Designs

MauReu Designs

MauReu Designs

Return Policy

Please understand that all Custom Orders are FINAL SALE. Items that have been adjusted at customer's request, such as a bracelet or necklace length, are FINAL SALE. All earrings are FINAL SALE due to hygienic reasons. Customer satisfaction is important to us. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Please contact us within 3 days of receipt of your shipment. Your item must be in original unused condition with the original tag still attached. We will issue you a refund through PayPal, minus the original shipping cost, once we receive the item back. You are responsible for the cost of return shipping unless the return is a result of our error (you received an incorrect or defective item). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days.)

If you would like to include items from our collection in your retail space, please contact us so we can discuss details.